Size chart
- Choosing a selection results in a full page refresh.
Free standard shipping on orders over €60EUR
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
If you have ordered a non-customized product, you may return most new, unopened items within 7 days of shipment for a full refund. If the return is due to our error (such as receiving an incorrect or defective item), we will also cover the return shipping costs.
For customized or handmade products, refund requests must be made within 48 hours after placing the order. Once a customized or handmade product has been shipped, returns and refunds will not be accepted. For more details, please refer to our Refund Policy.
Every Crystal Bracelet Tells a Story
Each crystal bracelet is a testament to your unique journey.
Perhaps you’re looking for a bracelet to accompany you through life’s significant moments, or you wish to gift someone special with something truly one-of-a-kind. Whatever the reason, Sansa's Jewelry is here to embark on this custom journey with you. You can find inspiration on our social media or share a picture that speaks to your story. We listen intently and craft a bracelet exclusively for you.
This is more than just a bracelet; it’s your personal symbol, witnessing every milestone in your life, accompanying you through every moment, both ordinary and extraordinary.
Our Features:
How to Customize:
Contact Us:
At Sansa's Jewelry, we believe that every crystal bracelet is unique, carrying a special story and emotions. Let us craft a truly personalized crystal bracelet just for you, and experience the charm of custom-made jewelry.
NOTE:
· Custom-made products take 2-5 days to craft. Actual shipping time to be confirmed by customer service.
· There may be a 1-3CM(0.4-1.2 inch) measurement error due to manual measurement. The actual product shall prevail.For better size suggestions do contact our online customer service.
· Due to the natural characteristics of crystals and accessories, as well as the uniqueness of handmade craftsmanship, each product may have slight variations from the display images. If you require a high level of consistency with the pictures, please consider carefully before
After receiving your order, we will process it within 24 hours. If the ordered product is a customized or handmade item, the production time is typically 2 days. We will contact you to confirm the shipping time of your order.
If you want to modify the size or other requirements of a customized or handmade product, please send an email to pr@sansasjewelry.com within 48 hours after placing the order. If modifications are not communicated in time for customized or handmade products, changes, returns, or refunds will not be accepted after shipment.
We Ship Worldwide. If there is an order that cannot be delivered, we will notify you and refund in the first instance. If you place an abnormal order, please contact our customer service team (pr@sansasjewelry.com) in time, we will be the first time to serve you.
Americas/Europe: 10–20 business days from regional hub dispatch.
Asia/Oceania: 8–16 business days.
Expedited Shipping: For an additional €7EUR, enjoy priority service (available in 90% of regions) with delivery within 5–8 days.
Free Shipping Threshold: Orders over €60EUR automatically qualify for free standard shipping.
Orders $0–€59.99EUR: €5.99EUR shipping fee.
Order Confirmation Email: Refer to the order confirmation email, which contains a tracking link and status updates.
We periodically offer exclusive discounts on shipping for members, as well as reduced rates during holidays. Please check our website's promotions page for current offers.
All delivery timelines are estimates. Actual delivery may be delayed due to peak shipping periods or force majeure events.
International orders may incur customs duties or import taxes, which are the recipient’s responsibility.
For assistance, contact us via live chat on our website or email：pr@sansasjewelry.com.
A few years ago, I was living the typical 9-to-5 life. I had a steady job, but something always felt missing—a true passion, something that made me feel alive. Then, one day, I took a leap of faith: I quit my job without a backup plan, determined to chase what truly set my soul on fire.
During a trip, I stumbled upon crystals for the first time. Their beauty and energy completely captivated me. Each crystal felt like a tiny piece of art, crafted by nature itself, with its own unique patterns and story. I started diving into the history and meaning behind crystals, and I discovered they’re more than just pretty stones — they’re believed to carry energy and healing properties. Crystals became my source of calm, clarity, and inspiration. They helped me reconnect with myself and find my purpose.
I decided to turn my passion into something tangible—handmade crystal jewelry that could bring beauty and positive energy into people’s lives. Every piece I create is made with intention, from selecting the right crystals to designing and crafting each item by hand. My goal is simple: to create jewelry that not only looks good but also *feels* good, helping you stay grounded, inspired, and connected to your inner self.
· Handmade with love: Every piece is one-of-a-kind, crafted with care and attention to detail.
· Crystal energy: I believe in the power of crystals to bring positivity, balance, and a little extra sparkle to your life.
· A story you can relate to: My journey from burnout to finding my passion is one I hope resonates with you. Life’s too short to not follow your glow!
Whether you’re treating yourself or gifting someone special, I hope my creations bring a little more light and love into your world. Let’s embrace the magic of crystals together and shine
[Note: Our brand formerly known as Luna Crystal Studio is now Sansa’s Jewelry Studio.
We’ve updated our name to reflect a more personal connection to founder Sansa’s story, while staying true to our original mission of crafting meaningful crystal jewelry. Every piece still carries the same intention, energy, and dedication you’ve come to love—now with a name as unique as the art we create.]
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